Privacy Notice

Complementary & Beauty Therapy Treatments in Faversham

Privacy Notice
18th May 2024 
About us
Whats on, Special Offers
Bookings and purchases
Complementary Therapy Price list
Exercise Classes
Relaxology Beauty
Massage Therapies
Reflexology & Reiki
Duopody Reflexology
Thermo-Auricular Therapy
CBT Hypnotherapy
Childrens groups

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The following pages provide details of our Cookie Policy and Website Policy these are to inform you of how we capture use and store your data.You can also read our Website terms and conditions which outline our rights in respect of your use of our website . Please go to our contact form to agree to our use of your information and accept our terms and conditions.


This Cookies Policy sets out the basis on which we, Soul Solutions use cookies and similar technologies on or in relation to our website This Cookies Policy is effective from 26/5/18

Our website provider assures us that our website does not use cookies, web beacons or similar technologies. Our website contact form uses Gmail to email your enquiries to us and we are assured that Gmail are GDPR compliant and emails are encrypted for your safety.
For more information about cookies from our website provider please visit WebHealer
For more information about how Google may analyse your use of our site visit google
If you require further information about cookies in general, please visit all about cookies

Website Policy


Privacy Policy

This Privacy Policy sets out how we, Soul Solutions collect, store and use information about you when you use or interact with our website and where we otherwise obtain or collect information about you. This Privacy Policy is effective from 25/5/2018

  • Summary
  • Our details
  • Information we collect when you visit our website
  • Information we collect when you contact us
  • How we collect or obtain information about you from third parties
  • Disclosure and additional uses of your information
  • How long we retain your information
  • How we secure your information
  • Transfers of your information outside the European Economic Area
  • Your rights in relation to your information
  • Your right to object to the processing of your information for certain purposes
  • Sensitive Personal Information
  • Changes to our Privacy Policy
  • Children’s Privacy
  • California Do Not Track Disclosures
  • Copyright, credit and logo


    This section summarises how we obtain, store and use information about you. It is intended to provide a very general overview only. It is not complete in and of itself and it must be read in conjunction with the corresponding full sections of this Privacy Policy. Full Privacy Policy

  • Data controller Deborah Crosby-Butler
  • How we collect or obtain information about you:
    when you provide it to us (e.g. by contacting us),
    from your use of our website, using cookies
    Occasionally from third parties.
  • Information we collect: name, contact details IP address, information from cookies information about your computer or device (e.g. device and browser type), information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on [the geographical location from which you accessed our website (based on your IP address) company name or business name (if applicable)
  • How we use your information: for administrative and business purposes (particularly to contact you and process your enquiries, to improve our business and website, to fulfil our contractual obligations, to advertise our goods and services, to analyse your use of our website and in connection with our legal rights and obligations
  • Disclosure of your information to third parties: only to the extent necessary to run our business to our service providers, to fulfil any contracts we enter into with you where required by law or to enforce our legal rights.
  • Do we sell your information to third parties (other than in the course of a business sale or purchase or similar event): No
  • How long we retain your information: for no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you or our legitimate interests as a business). For specific retention periods in relation to certain information which we collect from you, please see the main section below entitled how long we retain your information.
  • How we secure your information: using appropriate technical and organisational measures We only have access to information you provide to us when you contact us via our contact form. Once your enquiry has been processed your information is not stored. Our contact form is via our website provider WebHealer and is transferred to us via gmail which is encrypted, you can also view this information here google We only grant access to your information where necessary
  • Use of cookies our website provider assures us we do not use cookies, web beacons or similar technology on our website. For more information visit our cookies policy cookie policy
  • Transfers of your information outside the European Economic Area: we will only transfer your information outside the European Economic Area if we are required to do so by law Where we do so, we will ensure appropriate safeguards are in place
  • We do not use automated decision making or profiling.
  • Your rights in relation to your information
    to access your information and to receive information about its use
    to have your information corrected and/or completed
    to have your information deleted
    to restrict the use of your information
    to receive your information in a portable format
    to object to the use of your information
    to withdraw your consent to the use of your information
    to complain to a supervisory authority
  • Sensitive personal information: we do not knowingly or intentionally collect what is commonly referred to as ‘sensitive personal information’. Please do not submit sensitive personal information about you to us. For more information, please see the main section below entitled Sensitive Personal Information.

  • Terms and Conditions

    To use our website you are required to accept our terms and conditions

    Our details

    The data controller in respect of our website is Deborah Crosby-Butler. You can contact the data controller by writing to Soul Solutions 16 Graveney Rd Faversham Kent ME13 8UJ or sending an email to contact form

    If you have any questions about this Privacy Policy, please contact the data controller.